Product Description
Customer Reviews (16)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SmartWatchable (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (13) |
|
4 Star (1) |
|
3 Star (1) |
|
2 Star (1) |
|
1 Star (0) |
|
Leave a Review
RELATED PRODUCTS
The clock came quickly. But there is one but! It did not work out how to set up either in aibela or in sitrecera. Constantly writes binding error. Wrote to the store, dropped the code, did not help. As a result, I was able to configure my children through support in the app. The impressions are ruined... I may have had such a copy, but the fact remains. Please note when buying.
Seller bad pulled Time 3 months though he sent the goods and after 2 weeks it lost at customs
The clock is working, everything came intact. The store also added stickers)
The clock looks very impressive
Charged, turned on, simku insert and forward! Delivery kapets-79 days!!! But for a teenager norms!
The clock came quickly. In the box. Totally discharged. Charged, hardened the program, inserted a SIM card. Everything works. It's good to hear. Call loud
Заказали 13.07, а получили 30.07 в СПб. Часы понравились. Нет датчика снятия часов. Есть голосовые сообщения, кнопка СОС, белый список номеров. Все легко настроили. Местоположение определяют достаточно точно, отключили LBS. Продавец продлил лицензию. Спасибо. Заряд расходуется меньше, чем в прежних часах более детской модели.
красивые часы. пришли быстро. качество звука из динамика и микрофона так себе. в целом ребенку пойдут.
в стандартной программе всего 5 номеров в бе лом списке. ничего лишнего - часы + телефон.
Order received, this is our second watch. Everything is in principle normal. The only thing, last hours stopped listening after a year of use. But on the other hand, it is acceptable for its price. A whole year of peace for little money.
Часы очень нежные и красивые. Дочка,10 лет,оценила по достоинству. В Украину пришли за 14 дней ровно. Продавец положил в подарок наклейки. Все функции проверили:прослушка работает,часы звонят и также принимают вызов,хороший динамик.
Perfectly packed, everything works, very quickly the goods came to Ekaterinburg. Very satisfied!
Часы пришли быстро. С заряженным аккумулятором. Программа для них не Си трекер, а другая, она указывается в описании к часам с кодом для скачивания. Вроде все работает. У меня имеется приличный опыт с подобными детскими часами в течении 5 лет, но ранее они были на программе Си трекер. Дочка подросла, захотела часы не детского формата. Программа поддержки теперь другая, но она аналогична Ситрекеру. Вибро на этих часах не устанавливается и функций меньше чем с сенсорными, но с мультяшными уже наигрались и эти кажутся более по возрасту в 7-ом классе. Продавцу спасибо и процветания!
Fast delivery. My daughter love this watch. She said this watch looks like grown-up watch. Easy connect and use. Battery last for the day definitely.
My fastest order on Aliexpress
The goods are not bad, the store is disgusting, sent the goods for a very long time, went the goods even longer, came on the last day of protection. The seller does not respond for a few days. As a result, the goods came in 2 months. I advise you to buy elsewhere where the delivery is faster.