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Product Description
Customer Reviews (14)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SmartWatchable (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (9) |
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4 Star (2) |
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3 Star (2) |
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2 Star (1) |
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1 Star (0) |
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It was pleasantly surprised by such fast delivery!
The product itself works well but I don't recommend it p8 is quite better than this p9 I thought it would be evolution and not at all the opposite, less screen more bad app more difficult to sync. If you are looking for alternative to this price p8 thousand times better
P8 player sloppy compared. Korean alphabet White spell error
o produto chegou em ótimo estado mais as caixas estão todas amassadas vendedor devia ter colocado em embalagem melhor
nice watch, works well
Smart watch beautiful beautiful and super recommend to everyone and mainly girls, and to me a best AliExpress, congratulations.
Bismillah
Excellent goods
The watch is good, it came in 2 weeks! These are the same colmi P9, only in another, more simple packaging. In Ukraine, for such a clock in the outlet, they ask 989gr)), and here you can grab 10-16 bucks with a coupon. Do not listen to plugorezosis, notifications come at Russian, also the caller name is displayed and you can reset the call directly from the clock!
Arrived very quickly. Looks good product.
Straight very long went, and so it seems like all the rules, the time of charge has not checked yet.
Very fast delivery-10 days! Excellent watch, soft quality strap. For stable communication with the phone need to keep the included GPS, of the shortcomings very weak vibrator, on the hand almost do not feel, because of this alarm clock-exactly an unnecessary function. Delay in receiving messages and calls about 5 seconds, which is also not enough. But in general for this money very good watches, I recommend!
The clock arrived very quickly in 12 days at 102rus. I like it very much so far. I do not know what they differ from colmi except for the price. Thanks store
Will make you satisfied.