Product Description
Customer Reviews (17)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SmartWatchable (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (14) |
|
4 Star (2) |
|
3 Star (1) |
|
2 Star (0) |
|
1 Star (0) |
|
Leave a Review
RELATED PRODUCTS
Youth design, but it's not a light watch. It's a little heavier than a standard watch. Shipping took 1 month.
o.k
Chcem SA spitat for bateriu Tovar has phone bateriu
Не плохие, но теряют связь с телефоном.
Excellent product. Thank you
The watch is good, everything works .... From the minus for me dull the screen... In the Playmarket could not find the application, wrote to the store, dropped the QR code .... I recommend)))))
Já estou usando o relógio já instalei o App, mas as fotos enganam ele, pois na fotos e parece ser maior, mas em geral eu recomendo o produto.
Good night the product come with apilha discharge I have put another
Delivered the order through Harbin and Novosibirsk, came in 49 days, in Tolmachevo at customs the parcel lay 18 days. The clock corresponds to the description, well, very large. thank you to the store.
Excellent Fast 8 days
Well packed, delivery within 30 days, consistent with the description and paid!
arrived today very good
Very nice just like the one in the picture now I'm setting up the phone, someone knows q app download for Android phone connection to watch thanks
Well done.
obrigado pelo lokmat, o relógio é muito lindo. Ainda não sei direito como usá-lo, já baixei o EPP, mas quero um tempo pra eu descobrir o funcionamento e daí explorar. Mas o que me impressionou foi a rapidez do vendedor na entrega, parabéns!!
Not visible characters, very dim, heavy and large, integration with iPhone minimum, when calling the phone buzzer a few seconds
The clock is very high quality. Steel case, plastic ring under the glass is pasted smoothly, no distortions, in general, not a single comment on the assembly. They work fine. The numbers are large. You can see in the afternoon. The illumination of all inscriptions and numbers is perfectly visible in Twilight and at night. Now about the subtleties :) the step counter drops at midnight only when the watch is connected to the phone. At the same time, the Connect breaks, you need to pair manually or wait. The counter writes statistics for hours, the perfect spy. Without connecting to the phone, I did not reset the meter. Did you open the lid? Congratulations, without the application of rough physical strength can not do. From the inside on the rim there is a cut. Snap the edge opposite to it, put the watch on the rag and press all the weight in place with the latch, holding the other edge of the lid. A couple of attempts will be needed. Goods are quality. I recommend the goods and the store.