Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (32) |
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4 Star (11) |
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3 Star (0) |
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2 Star (2) |
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1 Star (0) |
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It is not possible to make the QR registration of the code either in SeTracker or in the native program and add the device. QR codes on the box and inside do not match visually
A month for the delivery of the item seems overkill to me. I 'd rather take it on Ebay.
Came exactly for 1,5 months. Taking into account the crisis and post of Russia delivery of norms. The clock was neither zero until I knew what and how to add a review later
another great order of ! no problems
thanks to the store! the quality of is great!
genial
loved the watch it ships from singapore ❤ with a nice package
The clock came but it was like our mail started as always. All packing as from the back but with the goods is all right
Grandson lives it
can't wait to try my new . looks promising
Everything is ok. Thnx!
good
good watch
Both shipment and quality are astonishing. Exactly what I've been looking for.
Norms
Часы с одной камерой работают с программой dowear. Настраиваются элементарно, единственное неудобство в том, что телефонная книга часов не поддерживает русский язык.
great , totally worth waiting for
Turns on turns on normally charge charged SIM card did not check
Product very good quality cool packed with great price
Часы хорошие, пришли достаточно быстро. Столкнулись с проблемой. Загрузили приложение, внесли номера мамы и папы, но не смогли дозвониться до ребенка. Лишняя занята. Но ребенок до нас дозванивался. Пришлось удалить все и только в этом случае мы до него дозвонились.
tardó muchísimo casi 3 meses y no especifican que tipo de sin utiliza
The chesas came very quickly for this 5 + but to Oral the application on the phone in English is impossible to constantly make a mistake and in Chinese, there's nothing to understand.
Very good product
Well received and very good quality.
the delivery was very fast, faster than expected, very good! Very pleased with the term!
super
Thank you
Works only with dowear app
Good quality!
So far all is well
Very bad quality. Please do not order.
It was my third order in this store. Thanks!
Llego muy tarde pero al fin de cuentas llego
The watch is good for communication with the child. Charged well. Installed the application setracer2, earned perfectly. Thank you.
не с чем сравнивать, поэтому скажу, что часы хорошие. с приложением возникли некоторые сложности - setrack2 не хотел регистрировать часы (т.к. код часов шестнадцатизначный, а в поле для кода можно было ввести только 15 знаков), приложение dowear часы увидело, но дозвониться на часы сначала не было возможности, т.к. постоянно была занята линия (эта проблема решается просто, как оказалось: при забивке номера в телефонную книгу не нужно указывать код страны, т.е. для России номера в телефонной книге часов должны быть не в виде 8 923 ..., а просто 923 ..., например). Микрофон у часов тихий, при прослушивании окружения слышно только голос самого ребенка и то, если он руку держит около головы. Фотокамеру не проверяли, фонарик яркий. Про батарею пока ничего сказать не могу - часы пришли заряженные на 60%, за сутки использования (пара звонков, настройка часов) разрядились до 50%. Позиционирование хромает - то более-менее точно часы определяются, то погрешность в пару километров.
Muy buen reloj, divertido para los niños y con buen funcionamiento, el único defecto es que el posicionamiento tiene un desfase de aproximadamente 1 Km
Great quality and very fast shipping. Recommend this !
Constipation
ВСЕ ОТЛИЧНО
My product received, thank you.
reviews confirm it's a great item sold in a reputable store
Such a good item for sale in a really reputable shop!
of good quality for such money
super super super. in Azerbaijan arrived for 2 month though Covid 19. Arrived in time. Everything is excellent. My son was so so happy. I am agree with stores. They are ✌✌✌✌✌ and it is okay with watch. Works well. I advise only this sellers. Thank you sellers and aliexpress so much
thank you is awesome