Product Description
Customer Reviews (29)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SmartWatchable (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (25) |
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4 Star (4) |
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The watch is not working
Fasza CUCC
The box was damaged, but the watch arrived good condition. GPS is not so accurate, the watch does not support calling number display, when my daughter call me, my phone shows unknow number. Otherwise the watch is good quality and my daughter is happy. Arrived in a 1 month to Hungary.
Excellent product and value for money. It is being sold in Israel over 380 NIS for the exact same product under the marketing name of WatchMy Kid. Works great with 019 micro SIM for 10 NIS/mo.
For long
all is ok, thank you.
Got very fast, what the store asked for. They work, they hear normally, until they set up, they need the Internet on the clock.
A month later, the screen blinked
Отслеживает идеально
Good watch, you can dial numbers straight from them what you want, incoming also can be put to the child receive everything, in general they are smart such compared to cheap versions, geolocation seems to be normally defined, everything is fine.
OK
For a very long time
Hi everybody! I bought a daughter here such a clock, the child is happy, parents too))). At once I will say that the watch is too big for a child's hand, but the main thing is not this, the clock is fully worked out every cent! With the installation and adjustment of the sitrecer 2 application, no problems arose, after a day, the full functionality of the application was connected and the return call, photos, etc. Etc The battery holds two days of moderate use, charge the watch a little is not convenient because of the short charging cord, the call on the watch is loud and it can not be changed, audibility is good, GPS is also outdoor shows quite accurately, indoor can say not working, in general, I liked the clock, 5 *. I recommend these watches and the store! All good!
Much more good מקידי ווטש. software better, support better in Hebrew and price much much better.
Godinnik is just super, dietina is pre-war, leather call 5-minute, Abi women call, zhps працює, LBS thakozh, повідомлення відвідє Є голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос голос It was nine days. A set of falls. Zadowoleni on all one hundred reviews, yak the phone floor for dietini is simply an ideally. I recommend yak goods, so and selling
Received the order for the day before the birthday)) went about a month. It works. The child is happy
The clock is very beautiful. Many thanks to the store for the good goods. I did not have time to completely understand. In general, all is well the child is delighted.
Long no פתחתי box
Excellent Comfortable As long as no complaints
Fast shipping, goods consistent with the description
Отлично работают
Very good product, works very well and easy to set up
Быстро пришли, все работает
Chashi Super and Bistra delivery.
Correspond to the description, inserted the body 2 SIM cards immediately picked up the Internet, configured SeTracker-everything works.
Corresponds to the description. Everything works. We use only for calls.
Заказ получил.
thank you for to fast delivery! and good packaging! it looks like a gift! my kid was so happy!!! 2 weeks to the Kiev.
Watch works as it should. Unfortunately battery holds only 1 day and sometimes not eral and need very postarać charger lest pasowało and dociskało.