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Product Description
Customer Reviews (61)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SmartWatchable (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (52) |
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4 Star (7) |
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Часы хорошие. Доставка быстрая. Работают. Симку пока не подключал. Продавец хороший. Рекомендую.
Perfect! Easy to install. Have a Lebara en card used. Location is very accurate. Camera is very bad, but there we have it not for bought!
Часы соответствуют описанию. В комплекте зарядка, пинцет, отвёртка, лопатка для сим-карты и 2 болтика, также есть доп. плёнка на экран. В подарок положили наклейки со свинкой пеппой. Доставка до Кировской области получилась месяц. Продавец отправил быстро, но недели 2 находились на границе. По работе все ок, синхронизировались без проблем. Симку вставили МТС. Заряда хватает дня на 2.5 примерно при регулярных звонках с часов и отслеживании gps. Все функции, заявленные в описании, работают. Удобно связываться с ребёнком. Только не обнаружили функцию снятия часов с руки, видимо её нет.
Excellent Product thank you very much my daughter charm
Everything works. The clock came in record time. Less than 2 weeks
The clock works, really liked.
Good watch. The store put gifts (protective glass) and stickers
Nice watch. Let's see how many will hold.
Before Arkhangelsk for a month, the first day of hours the flight is normal, let's look further
Fast shipping to Poland, 2 weeks. Smartwatch is baby gift, so tested will for some time. But generally recommend store.
The order came during. The clock came whole. The store put a protective film for the screen and a gift for the child. I haven't checked yet. But before that already ordered such watches from this seller all was good hours came workers worked with the body 2 is OK.
Very fast delivery looks very good. Didn't try yet
The clock came, exactly like in the description. Qualitatively in appearance are made, all as promised. Today they inserted a SIM card, then I'll add it after we start using it. The store put the child a gift, very nice!
Izskatās Labi, paskatīsimies kā darbojas!
The watch came fully charged. Everything's fine. Shipping fast. After adding a review, you need to download the app and set up the watch for the child. A small pen came up. Seller recommend. Thank you for the gift.
To the Moscow region came very quickly. The store put the gifts. For stickers special thanks from the daughter. Externally look quality, then we will understand
Sent the clock received 3.07. Delivery fast. The clock is super, the daughter is happy. Seller recommend.
Hello. the clock works even updated by air the Android operating system after long-term use.
trop beau ma fille est trop contente de sa montre surtout quand t'elle m'appeler merci aux vendeurs
The watch does not show the level of charge. At least I didn't find it. The GPS sensor in the app is jumping. The clock shows the place of the cell tower, then really GPS place. The LBS is off.
The clock is not bad, took a second salary. If you call them, you can hear very well. I did not like it-the absence of a Russian keyboard, if you score contacts with the watch, then only English letters, and in the same whatsаpp the child does not write anything, because he does not understand the conformity of English letters to Russian. Why is he needed then, it's not clear. The SeTracker application would finalize to receive notifications of voice messages, even when the application is turned off. It was several times that the child sent voice messages, and I did not receive them, until I opened the app. Still sometimes loses magnetic charging, you have to reconnect several times. WiFi/GPS flight is normal. You can take it, but in general a fairly useless device, if broken, then the next will be a simple mobile phone.
One day of flight is all normal. SeTracker to help. Had to all watch swell to find QR to register (this is the only one, where the quality of translation into Russian has failed them). Error finding GPS is about 100 meters. The child is very pleased. The store was wrong in one: put stickers as a gift for boys, and I have a girl, just blue color like. ;)
Everything corresponds, description, for such money everyone is satisfied!
Very fast delivery. The clock reached St. Petersburg in 1.5 weeks. Clock quality, the application is installed, everything works. A little "non-sawdust" translation into Russian in hours. In general, excellent watches. Charge without recharging is enough for two days. It's good to hear. Video Call works through app-normal picture. You can connect the clock to wi fi remotely through the application. The charger is connected on magnets-convenient.
Delivery long PPC... But they look cool. Light, plastic good, the screen is not bad, loud, excellent strap. Works with Sim beeline 4G without problems. Also works from Wi-Fi. Put on your smartphone app setracker-2, register there, scan the QR code from the tag on the clock, all. Available: full clock control from smartphone, location (error up to 100 m), remote photo, wiretap (call back). Voice chat, video chat, regular calls. The clock has a translator with voice function. The pedometer works through the app on the smartphone. Charge no more than a day. Charge 2-3 hours, through the magnetic cable (included). Loud, good microphone. More or less demolition chamber. In general, the hours of their money are worth, full of functionality. Recommend!
Часами очень довольны, штука очень классная, ребенок доволен. Продавца рекомендую, товар дошло, долетел до Калининграда очень быстро. Максимум две недели, всё отслеживались. Посмотрим как они себя покажут в повседневной работе.
I haven't checked yet, I keep it for Christmas!
The godinnik is super, the day is fine for an hour. Functional. Daughter Duja Rada yomom
Fast delivery and product very good quality
всё супер. работает отлично. пришло быстро.качество часов отличное.продавцу спасибо!
Bardzo fajny zegarek. Działa bez zarzutu. Jakość połączeń telefonicznych świetna, połączeń wideo również bardzo dobra. Dziecko ma dostęp do wielu ustawień z poziomu zegarka, ale najwazniejsze funkcje obsługuje rodzic na swoim telefonie. GPS działa doskonale. Bardzo polecam.
наконец-то пришли наши часы, дошли за 36 дней. отслеживались сразу и шло все очень хорошо и быстро,а потом где то застряли и все,но слава богу пришли ко дню рождения ребенка. пришли целые,заряженные. коробка не помёта,упаковано все хорошо. сами часы показались громоздкие,но если не носить сутками на пролёт,то нормально. цветные, меню легко перевели на русский. подключили блютуз и вай-фай,все очень легко сопрядилось с телефоном. видео звонок работает нормально,сим пока не ставили. Пока все работает хорошо.если есть какие-то вопросы, продавец очень быстро отвечает.
Very good goods!!!
Thank you store. Everything works, did not check. Check after...
Everything OK equipment works and is as the description. Shipping & delivery as lightning. So you can buy. Recommend
Все супер до Києва за 2 недели, за подарки большое спасибо!!!
The clock works even sometimes find satellites, translation into Russian curve. They have a lantern but to turn it on, you need to climb into 3 menus, and in the watch there is no vibro!
Watch Phone works well. One item received slightly scratched and unable to detect SIM but vendor helped resolve issues. Works fine now. Am satisfied with items.
It seems not a bad clock, the sensor works adequately, do not blunt, do not hang. With Sim has not yet tried, I will not say, the waffle works perfectly, the GPS shows norms. Generally good. Bolshevat of course on the hand, but whatever. Photo norms, audibility is good.
Cool toy. Lest działała properly you need off pin with SIM card
на Таможне часы вскрывали, а так все работает. экран очень отзывчивый
The clock reached Moscow in 18 days. Quality is good. I'll cancel my work later.
The watch came in 2 months, the packing is not broken, the goods are quality. From the first species everything is fine. By programming, then I'll additionally unsubscribe. The store put gifts-stickers for children, a tool and an additional plug. Thank you...
The child is very pleased and parents too.
A month passed and the clock stopped charging. The functionality and clock itself really liked everything works. But this is not a pleasant surprise with charging upset.
The clock really liked his son for 9 years. Set up quickly. Everything works. The speaker is very loud. The battery for half a day was discharged by 20%. How will keep on-let's see. Only today set up. Additionally, they put a protective film for the screen. Delivery just over a month. The store sent the watch quickly.
Recommend 100 percent. Good thing. This is not our first watch of this type. I recommend immediately to find protection on the screen and also removable replacement of the screen, since the children are still not quite neat, immediately scratched, and then there was a crack, but it's on our first watch. Really tracking, but still GPS does not give a hundred percent accurate information, it's wrong for a couple of numbers. But it's not critical.
Arrived well ahead of time. Still not tested, but came all right as my request.
Great quality, the GPS is working very well. Photo and video quality. The store is really helpful! I had trouble to install the SIM card, but with the help of seller could successfully making installation.
Everything is Wonderful